FAQ

Invite launched as a new ministry on Mar 16, 2020, which was the first day of shelter in place during the beginning of the COVID-19 pandemic. We like to say that while the world pressed pause, we pressed play on an innovative new ministry, and pray for global reach.

We are a ministry of St. Andrew Methodist church in Plano, Texas.

Our Executive Director, Len Wilson, has been on staff at St. Andrew since summer of 2016. Invite is Len's full-time ministry and his daily work.

We are a fully-owned ministry of St. Andrew Methodist Church of Plano, Texas. Our goal as we grow is to eventually become an independent 501(c)3 non-profit organization.

Our goal is for all shipments to be fulfilled within same business day at the minimum, and 3 business days at the maximum. After this, it is subject to the status of the shipping industry! (We pray it arrives fast!)

RETURN POLICY

Thank you for your purchase! We are grateful for your support of our non-profit ministry. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us within 30 days for a full refund or store credit. Please note that this applies only to non-discounted items, and items not ordered in bulk. See below for more information on our return process.

RETURN PROCESS

All return items must be in new and unused condition.

To return an item, please email customer service at info@inviteresources.com to determine whether your order is eligible for a refund. After you refund has been approved, place the item securely in its original packaging, include your proof of purchase, and return to the following address:

Invite Resources
Attn: Returns
5700 W. Plano Parkway
Plano, Texas 75093

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. We are not responsible for products lost in shipping while returning.

REFUNDS

After receiving your return and inspecting the condition of your item(s), we will be in touch. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

Please note that all discounted items are final sale and cannot be returned. This includes bulk orders and orders using discount codes.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@inviteresources.com.

To facilitate ease with bulk orders, Invite Resources now offers a single bulk discount policy with multiple price breaks by quantity.

Please note bulk orders are not eligible for refunds.

Here is the chart of discounts:

20-49 units: 20% off

50-99 units: 25% off

100-199 units: 30% off

200-299 units: 35% off

300-499 units: 40% off

500-999 units: 45% off

1000+ units: 50% off

 

Bulk discounts apply to all orders, including orders from end users and from booksellers. A few additional notes:

Authors, contractual discounts still apply. We will honor the highest possible discount at the given quantity, according to terms in your agreement(s).

Booksellers, note that you may also purchase quantities, including single unit orders, of all Invite Press books through our distributor, Ingram. Please note that bulk orders are not eligible for refunds.